Our Business Process Framework
Guidant Business Process Framework
At Guidant, our core competencies are in the domain of enterprise business functions including Lead to Cash (L2C), Record to Report (R2R), Demand to Supply (D2S), Plan to Produce (P2P), Hire to Retire (H2R), and Issue to Resolve (I2R).
Within each of these functional domains, we focus on specific customer journeys and use cases that rely significantly on quantified KPIs and Metrics that govern decision making within that business function.
We develop solutions to track, manage and interpret trends in these KPIs that can help a business user to make informed decisions in a timely manner. In addition to understanding and interpreting metrics in the current state, our solution provides a forecast for each metric using Artificial Intelligence, thereby enabling a preventive action when a metric is anticipated to degrade below the benchmark.
We also provide root cause analysis for any forecasted deterioration of performance. Finally, we provide a virtual assistant that can help the business user in performing a "what-if-analysis" on likely outcomes of different actions before making a decision.
The table above summarizes the key customer journeys and use cases that we focus on.
Learn More
To know more about how we help our customers within each of these domains, please schedule a demo with our sales team.
Guidant Solutions
As your Trusted Partner, we will be with you from inception to value realization in your quest to harness the power of AI to optimize your business processes. Here is a list of the services we offer -
Our Services
Introduction to AI for Decision Making
- An introductory session providing an overview of
- Overview of decision making based on business KPIs and Metrics
- Role of AI in interpreting KPIs & Metrics, predicting trends, understanding root causes, and recommending decisions
- Typical scenarios and use cases
- Summary and Q&A
- Duration: 2 Hours
AI for Decision Making Workshop
- An interactive seminar with key stakeholders to brainstorm, identify and prioritize use cases
- Understand current state application landscape
- Identify process gaps and pain points
- Brainstorm how AI can help mitigate these pain points
- Prioritize identified use cases
- Summary and Q&A
- Duration: 1 - 2 Days
Blueprint & Roadmap
- A short engagement with key stakeholders to create a Blueprint and Roadmap
- Document current state processes and systems
- Document requirements to address process gaps and pain points
- Document dependencies and constraints
- Develop future state Blueprint and Roadmap
- Review Blueprint and Roadmap with Stakeholders
- Submit Recommendation
- Duration: 4 -6 Weeks
Solution Implementation
- Implementing the Decision Making with AI Solution for each of the prioritised use cases
- Finalize key KPIs and Metrics
- Establish decision thresholds for each KPI
- Implement prediction and root cause models
- Configure knowledge base for Chat Bot
- Train Chatbot on Knowledgebase
- Test and Validate Solution
- Deploy Solution
- Duration: 8 - 12 Weeks
Ongoing Support
- Maintaining and enhancing the implemented solution
- Maintaining and fine tuning AI models
- Maintaining and updating Knowledge Bases
- Extending solution for additional KPIs and users
- Defect resolution and enhancements
- Duration: Ongoing
Major Event Impact Analysis
- A short engagement with key stakeholders to support transformation after a significant business event such as a major merger or acquisition
- Analyze application and data landscape across the organizational units
- Identify impacts to the implemented solutions
- Understand dependencies on other related transformation initiatives
- Create roadmap for change implementation
- Review with stakeholders
- Submit recommendations
- Duration: 4 -6 Weeks
Sample Use Cases
Cash Flow Optimization
Guidant Cash Flow Optimization helps a Treasury Manager manage cash flow by tracking and managing processes like billing and collections in SAP Signavio, and providing root cause analysis and recommended solutions in SAP Business AI
Procurement Optimization
Guidant Procurement Optimization helps a Purchase Manager manage purchase orders by tracking and managing processes like supplier contracts and payments in SAP Signavio, and providing root cause analysis and recommended solutions in SAP Business AI